Frequently Asked Questions

What if I get locked out?

"During normal business hours there is a $15.00 lockout fee. M-F 9:30-6:00 p.m.

However, if you call after hours, we will charge $75.00. Our charge is cheap compared to most locksmiths. Please keep track of your keys. If you happen to lose your keys, it might be cheaper to call your roommates or to sleep on the couch for the night.

Please be aware that our maintenance staff have families and there might be a chance you will have to wait until the morning."

Unfortunately we do not allow pets.

Yes, most of the properties have provide off-street parking.

"Yes, we highly recommend it. A renter’s insurance policy protects against losses to your personal property, including clothes, jewelry, luggage, computers, furniture, and electronics. Most standard renter’s insurance policies offer protection in the event of power surges, water damage, fire, vandalism, theft, and other events out of your control.

Please contact us if you'd like information on where to obtain renter's insurance."

The best way to prevent wall damage is to simply not hang anything. Command strips cause the most damage if they are not removed properly, tape can leave sticky residue, and nails and tacks create holes that need filling. If you do choose hang items on your wall we recommend using Mavalus Tape as it is the least likely to cause wall damage.

"Please contact us if you have a maintenance emergency.

For routine issues please fill out a maintenance request form or call us. Please fill in all areas on the form just in case our maintenance staff needs to contact you. We try to resolve all maintenance problems within 48 hours. During turnover please be patient with non-emergency requests. We are usually very busy at this time and it may take us longer than usual to address your issue."

It’s easy for a rental to get out of control because of lack of cleaning and it causes issues between roommates. It’s inexpensive for you to have a cleaning company come through from time to time, especially if you are dividing it by the number of roommates in the house. Contact us and we’ll get you in touch with our cleaner.
A security deposit is equal to one month's rent.
The deposit will be returned if the apartment is left in move-in condition, like it was when you moved in. If there is any damage, rent due, or items we have to dispose of, then there will be a deduction from the deposit to cover these expenses.
The typical lease term is approximately from August 1 - July 1, which coincides with the university's academic calendar. The resident is charged a total rent amount for the contracted occupancy period.
Rent is typically due on the 1st of every month per the payment schedule outlined in the lease agreement.
Checks can be made payable to Hawktown Student Housing Lehigh.
We offer many individual housing properties, specifically tailored to students, fully furnished at no additional cost.
Any student enrolled at Lehigh University
Properties are rented by the entire house or as an apartment to one individual or to a group of individuals based on the number of occupants.
All the Hawktown Student Housing properties are located within walking distance to Lehigh University.

Properties are available at the renewal of each school year. Please check our Student Housing Availability page to see the most accurate and up to date availability.

Our properties are available to Lehigh University students ONLY. We are a privately-owned company.