Frequently Asked Questions
"During normal business hours there is a $15.00 lockout fee. M-F 9:30-6:00 p.m.
However, if you call after hours, we will charge $75.00. Our charge is cheap compared to most locksmiths. Please keep track of your keys. If you happen to lose your keys, it might be cheaper to call your roommates or to sleep on the couch for the night.
Please be aware that our maintenance staff have families and there might be a chance you will have to wait until the morning."
Unfortunately we do not allow pets.
Yes, most of the properties have provide off-street parking.
"Yes, we highly recommend it. A renter’s insurance policy protects against losses to your personal property, including clothes, jewelry, luggage, computers, furniture, and electronics. Most standard renter’s insurance policies offer protection in the event of power surges, water damage, fire, vandalism, theft, and other events out of your control.
Please contact us if you'd like information on where to obtain renter's insurance."
"Please contact us if you have a maintenance emergency.
For routine issues please fill out a maintenance request form or call us. Please fill in all areas on the form just in case our maintenance staff needs to contact you. We try to resolve all maintenance problems within 48 hours. During turnover please be patient with non-emergency requests. We are usually very busy at this time and it may take us longer than usual to address your issue."
Properties are available at the renewal of each school year. Please check our Student Housing Availability page to see the most accurate and up to date availability.